Systems Engineer: DevOps
1yr
Philadelphia, PA
Job Summary:
Skill Sets Requirements
§ Bachelors Degree or Equivalent in Engineering, Information Systems or Computer Science
§ Generally requires 5 to 10 years related experience
§ 5+ years as a Linux (Redhat or CentOS) systems administrator is required
§ 5+ years in networking/web protocols (TCP/DNS/HTTP/SSL/SSH), network level troubleshooting such as identifying connectivity issues, Linux performance tuning, patching vulnerabilities, identifying security risks, etc
§ 5+ years using monitoring and alerting tools like Nagios, Splunk, Sensu or similar
§ 5+ years using configuration management tools like Puppet, cfengine, or similar
§ 5+ years knowledge in MySQL or NoSQL (Mongodb/Hadoop/etc) databases
§ Experience with deploying services to virtual environments such as Openstack, VM Ware, etc
§ Experience with scripting (shell, perl or python)
§ Experienced in Agile and or related iterative SDLCs
§ Must have excellent communication skills (written and verbal)
§ Must demonstrate ability to work in a fast paced environment with minimum direction
Contractor will part of a Engineering Operations team responsible for defining, developing and managing products related to Comcast's High Speed Internet services which include Internet Security, Anti-Piracy, Customer Messaging and Usage Management.
Core Responsibilities:
§ Work in a DevOps model to define, develop, maintain and support products
§ Define and conform to continuous deployment and continuous integration
§ Interprets internal/external business issues and recommends complete solutions based on best practices and proven technologies
§ Monitor reporting/alarming tools, KPIs, look for issues, errors, inconsistencies, anomalies, etc. to ensure nominal system health
§ Support outages during business/non-business hours
§ Utilizes Social Media to understand trends, identify potential service degradation based on customer complaints, and engages customers to answer/resolve questions and or issues
§ Experience performing daily day defect triage and reviewing defects with multiple teams and managing the defect through its life cycle
§ Attend Scrum meetings, sprint planning sessions, follow Agile methodologies
§ Keep documentation up to date, including M Ps, design documents, wiki documents
§ Demonstrate excellent written and verbal skills and ability to clearly articulate ideas, analysis, issues to team, stakeholders, and management
§ Must demonstrate analytical thinking to solve complex problems and take a broad perspective to identify innovative solutions
§ Consistent exercise of independent judgment and discretion in matters of significance
§ Regular, consistent and punctual attendance
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