Lead Desktop Support
2 Years
Alpharetta , GA
Relevant Experience& Experience Required
(in Yrs)
•Requires at least 8 - 10 years of IT experience including hardware, software, and operating systems support for Windows platforms.
•MCP Certified
•Experience in EUCS tower
Key words to search in resumeWindows Desktop, EUCS, Desktop Lead
Technical/Functional Skills -MUST HAVE SKILLS
•Intermediate to Expert level knowledge in supporting Windows platforms in an enterprise environment
•Software Installation, Configuration, Update
•Wireless Router Installation, Configuration
•LAN/WAN Cabling, Fabrication, Installation
•Operating System Patches and Updates
•Virus & Malware Protection
•Remote Desktop management
•Computer Hardware Troubleshoot, Repair, Replace
•System Installation, Configuration, Upgrading
•Windows/Mac File Sharing
•Technical Support
•VPN Service
•Android, iOS, BlackBerry configuration, troubleshooting and support
•McAfee endpoint protection
•Client Updating, Imaging, and Maintenance
•Knowledge of client and server environments, printing, firewall, and routing technologies
Roles & Responsibilities
•Looking for a Senior Desktop Lead to manage Desktop Support Team and provide Level 3 escalated support. You will inform and provide guidance for IT decisions related to patch management, OS deployment/configuration, best practices, security procedures and interoperability with other enterprise technologies.
•You will regularly collaborate and communicate with the Service Desk and Desktop Engineering teams, as well as various internal business units.
2 Years
Alpharetta , GA
Relevant Experience& Experience Required
(in Yrs)
•Requires at least 8 - 10 years of IT experience including hardware, software, and operating systems support for Windows platforms.
•MCP Certified
•Experience in EUCS tower
Key words to search in resumeWindows Desktop, EUCS, Desktop Lead
Technical/Functional Skills -MUST HAVE SKILLS
•Intermediate to Expert level knowledge in supporting Windows platforms in an enterprise environment
•Software Installation, Configuration, Update
•Wireless Router Installation, Configuration
•LAN/WAN Cabling, Fabrication, Installation
•Operating System Patches and Updates
•Virus & Malware Protection
•Remote Desktop management
•Computer Hardware Troubleshoot, Repair, Replace
•System Installation, Configuration, Upgrading
•Windows/Mac File Sharing
•Technical Support
•VPN Service
•Android, iOS, BlackBerry configuration, troubleshooting and support
•McAfee endpoint protection
•Client Updating, Imaging, and Maintenance
•Knowledge of client and server environments, printing, firewall, and routing technologies
Roles & Responsibilities
•Looking for a Senior Desktop Lead to manage Desktop Support Team and provide Level 3 escalated support. You will inform and provide guidance for IT decisions related to patch management, OS deployment/configuration, best practices, security procedures and interoperability with other enterprise technologies.
•You will regularly collaborate and communicate with the Service Desk and Desktop Engineering teams, as well as various internal business units.
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