Sr IT Project Manager CRM
1yr
RTP ,NC
Responsibilities include:
1. Leads complex projects from project initiation to implementation in preparation for a commercial drug launch
2. Facilitates the definition of project mission, goals, milestones, tasks, deliverables and resource requirements
3. Develops and maintains project plans, status reports, issue logs, and other project-related artifacts
4. Effectively communicates project status, issues, schedule and accomplishments to management and stakeholder groups
5. Builds coalitions among stakeholders and negotiates authority to move the project forward
Requirements:
• Extensive IT project management experience in the customization of CRM, telephony, and business process automation systems, SDLC, testing, and scope management
• Experience working in a customer service environment preferred
• Biotech or Pharma experience is a plus.
• Bachelor's Degree in Information Technology, Management Information Systems, Business Management or associated field required.
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