$47/hr
Business Analyst-Insurance,Policy Administration
Wisconsin,WI
6 Months
Short term (with possible extension) for a Sr. BA in Sun Prairie.
This role will focus on the multi-national and global projects that affect the N.A. side of the business.
This role is non-technical and will roll up on the business side of the house.
This role will involved relationship building, information gathering, interviewing stake holders to gather information to understand what their pain points are in order to make recommendations for process improvement.
Insurance experience is REQUIRED
Policy Administration experience is nice to have
7 years of experience required
Support essential process documentation and project implementation of functional and technical solutions by collaborating with business partners to gather business requirements, provide expertise and guidance and help execute plans to enhance business capability, achieve results and support organizational growth.
• Develop implementation and improvement plans by eliciting business requirements from key stakeholders through multiple processes to identify business needs, evaluate requirements and desired outcomes, analyze gap between current and future state and recommend solutions
• Facilitate the translation of business needs into actionable processes by evaluating information gathered from multiple sources, reviewing needs analysis findings, escalating questions and clarifying issues to create, communicate and define user requirements for the development of effective solutions
• Assess, document and communicate impact of change to business and individuals by collaborating with internal and external key stakeholders to analyze information needs and functional requirements, accurately define costs, schedule timeline and evaluate interdependencies to develop business requirements documentation for key stakeholder engagement
• Collaborate with developers and subject matter experts by regularly communicating to establish the technical vision, analyze tradeoffs between usability and performance needs and gather information to meet requests within area of responsibility and achieve departmental service level agreements
• Identify and implement continuous improvement initiatives by assessing alignment of current process, program and systems to business requirements and recognizing opportunities for standardization, increased efficiency, cost reduction, increased quality and improved user experience to enhance performance of position, team and company
• Support end-users by utilizing a disciplined and systematic approach to ensure thorough understanding of user requirements, user experience and development and availability of relevant and accurate process documentation
• Assist with the identification of training requirements for assigned projects and business units by providing input to the training plan, supporting the development of training materials and participating in the training for assigned projects as required
• Participate in implementation planning by supporting the implementations for assigned projects and providing leadership to ensure successful outcomes
• Identify and eliminate risks to change implementation by assisting with planning user acceptance testing, clarifying and ensuring developers understand requirements, coordinating users, executing tests, monitoring test completion, escalating issues and soliciting feedback to support accurate testing and alignment with desired outcomes
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