{SAP JOBS USA:153580} Urgent Need ITIL Service Management Operations Business/Process Analyst in Manhattan, NY for 6+ months

Hi Partner,

 

This is Shaik from Deegit Inc. Please find the below requirement for your review. If you are comfortable with the requirement please get back to me ASAP on shaik@deegit.com 

 

Position: ITIL Service Management Operations Business/Process Analyst

Location: Manhattan, NY   10001

Duration: 6+ Months

 

ITIL v3 Foundations or higher certification required

·         Experience with BMC Remedy required

·         Experience with ServiceNow beneficial

·         Able to understand and document complex IT processes

·         Experience performing IT assessments and preparing gap analysis documents and recommendations

·         Experience working as an analyst in support of IT technical operations (e.g. - service desk, desktop support, server and application management)

·         Very strong communication: verbal and written required. Able to facilitate workshops and meetings: drive agendas, document findings and next steps

Best Regards,

_______________________________________________________________

 

Shaik | Deegit Inc |

1900 East Golf Rd., Suite 925 | Schaumburg, IL 60173 |

Ph: 847.440.2436 ext - 358 | Fax: 847.330.1987

shaik@deegit.com | www.deegit.com |

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