{SAP JOBS USA:154341} Urgent requirement for ITSM Reporting

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Hi,

 

Good Morning,

Hope you are doing good. This is Keerthi  Working as a SR IT Recruiter with Reach IT. 
Please find below requirement and send me your consultant resumes . For further details please contact me at 408-300-7724.

Role: ITSM Reporting

Location: Alpharetta, GA 30005

Responsible for measuring and assessing the effectiveness of Technology processes and procedures. Ensuring quality processes and programs are being utilized and are effective by developing performance measurements and communicating performance relative to standards. Ensure optimal efficiency by monitoring work quality; delivering reports, statistics and recommendations for improvement.

RESPONSIBILITIES 
Maintains, reviews and analyzes data files, tables and reports for inconsistencies, troubles shoots data integrity issues and develops cleanup strategy if needed

Extensive experience with data extraction (including ODBC), analysis, and presentation / OLAP tools, such as Business Objects, Crystal reports, etc. Familiarity with emerging dashboard tools a strong plus. Strong report generation capabilities with Spotfire needed.

Provides statistics, custom/ad hoc reports and research to the business leaders across various departments

(25%) Responsible for leveraging multiple relational databases, flat files, and Excel documents for creating custom reports, data analysis, transforming business data into logical data models, working with programmers to tune Database querying code and developing procedures to improve data integrity and quality.

(25%) Understand the ITSM tool, end to end, in order to develop custom reporting that will vary in frequency for daily, weekly, monthly, and quarterly reporting.

(50%) Responsible for the presentation layer of current reports as defined from the Due Diligence sessions.

• Expert level Experience reporting within ITSM or Ticket Based applications
• Expert level Experience with Crystal Reports
• Strong level experience with Spotfire
• Expert level Experience with Business Objects
• Expert level Experience with SQL
• Expert level proven experience and knowledge of: MS Excel (to include complex formulas and data modeling), MS Access (to include queries, modules, and macros), VBA experience (to include integrations between MS Office products)

Excellent presentation and report writing skills

Please send me the resumes to keerthi@reachitsolutions.us. 

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Thanks&Regards,

keerthi

ReachIT LLC

39039 Paseo Padre PKWY

Suite # 207

Fremont CA- 94538

keerthi@reachitsolutions.us

408-300-7724.

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