Hi All,
Please share the profile at arvind@idctechnologies.com
Position: Technical Writer
Location: Monterey, CA
Duration: Contract
Local Candidates only Face to Face is Must
The Technical Writer will report directly to the Project Director and Project Manager, and support the
needs of the Core Project Team, including the Project Technology Manager, and QA Manager. This
position will require the Technical Writer to develop, manage and control the standards for
documentation needed for the ERP Upgrade project. In addition to knowledge of HTML, XML and PDF
development, the Technical Writer must also be well‐versed in SharePoint, and online help tools, such
as RoboHelp, Irise and other systems. This position also must:
• Have 7+ years of technical writing experience, preferably within a high‐tech industry or IT
environment
• Hold a Bachelor's Degree or higher
• Be accustomed to working in a fast‐paced, and deadline driven environment
• Have knowledge of best practices for user interface design
• Possess the ability to learn software interfaces, and development logic, efficiently and quickly
• Be a team player within both technical and functional groups
• Be a proven problem‐solver with the ability to troubleshoot technical and functional issues
independently
• Be self‐driven, and capable of efficiently managing and prioritizing competing deadlines and
responsibilities
This role must satisfactorily meet the following job responsibilities:
• Write, develop and maintain documentation in accordance to the requirements defined by the Core
Project Team, and SMEs.
• Work with the Core Project Team to develop and implement documentation standards that align
with ERP Upgrade needs.
• Study, and perform independent analysis, of vendor‐provided documentation.
• Develop ERP documentation and online templates for all specifications, user guides, training
curricula, and tutorials.
• Participate in business analysis, and technical discussions, with the upgrade Subject Matter Experts,
Business Analysts, Project Coordinators and CGI Consultants.
• Synthesize complex technical and functional information into accurate and concise documentation.
• Conduct focus groups among functional end users, super users and administrators within the County
to determine each group's level of need.
• Align documentation content and materials to the target audience's level of need.
• Organize and maintain the file structures and naming conventions for all technical, functional and
user documentation.
• Assist in ad hoc product testing and user interface run‐throughs.
• Document and log software performance issues, as specified in the QA Test Plan.
• Deliver consistent, and standardized, documents to the project teams, and to departments
throughout the County.
• Assist in transition the maintenance and management of documents to the BAs.
• Assist the Core Project Team in the development of County reports, case studies, or other narratives
that support the ERP Upgrade Project.
• Meet all documentation requirements and deadlines as defined by the Core Project Management
Team.
• Perform other documentation, or support duties, as may be required.
Arvind Nagar
Email- arvind@idctechnologies.com
Direct-408-457-9381 Ext-4008 !! Gtalk- arvindnagar.777 !! Yahoo- arvindnagar951
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