Thursday, June 20, 2013

{SAP JOBS USA:119727} Direct Client Requirement :: ITIL Analyst @ Bloomington IL

Hi,

 

Please find the below requirement and if interested then send me updated resume along with contact details ASAP.

 

Job Title: ITIL Analyst

Location: Bloomington IL

Duration: 6+ months

 

Experience Required: 5+ years

 

JOB DESCRIPTION:

Mandatory Skills:

Require ITIL Lifecycle knowledge and applicable experience. Ability to set business process direction and technology direction relative to Service Management.  Need specific experience in:
- Service Strategy and Service Design strategic direction setting and approaches for maturing those specific phases of the lifecycle.
- Service Strategy and Service Design process development and application.
- Service Catalog process knowledge and experience in Service Catalog implementations.
- Experience in guiding organizations through the steps needed to implement and populate a service catalog.
- Knowledge of workflow automation relative to request-for-service automation.
- Service Design experience and Service Design package development experience.
- Service Level Management experience.
This project is selecting and implementing a Service Catalog solution to include business services, request able services, and technical services.  Will be asked to work additional projects developing Service Strategy and Service Design strategy/direction.


Desirable Skills:

 

- Experience in guiding organizations through the steps needed to implement and populate a service catalog.
- Knowledge of workflow automation relative to request-for-service automation.
- Service Design experience and Service Design package development experience.
- Service Level Management experience.
- Experience working in a large corporate environment.



Thanks and Regards

Pankaj Kumar

Email:pankaj@sysmind.com

Phone:609 897 9670 Extn 2161

GTalk: recruiter.pankaj@gmail.com

Address: 38 Washington Road, Princeton Junction, NJ 08850

In case I am not available please call Akash @ (609) 897-9670 x2177

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