{SAP JOBS USA:154811} SFDC Support Analyst

Need photo id of candidate

SFDC Support Analyst

Atlanta, GA

$55/hr on C2C 

 

 

5+ years of working experience on the Salesforce Application Maintenance and/or Development

Must have expertise in SFDC development using Apex classes, Triggers, Visual Force, Force.com IDE, SOQL, SOSL.

Must possess solid technical skills to perform troubleshooting and root cause analysis including Debug log analysis, Batch issues, Integration failures , third party apps integration for high complexity issues and determine proper solutions

Good experience with Configuration, Customization, Development and support experience on Salesforce.com Platform.

Strong knowledge in designing of custom objects, custom fields, picklist, role-based Page Layouts, Workflow Alerts & Tasks, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, report folder, report extractions to various format, design of visual force page, record types, dashboards, dataloader and email generation according to application requirements.

Expertise in implementing Security/Sharing Rules, Permission Sets, Field Level Security, Record

Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using Salesforce.com and Experienced in Service Cloud, Sales cloud for customer portal.

Preferable experience in Salesforce Integration using Web services API like Rest, Bulk and Soap with third party tools like Webmethods, SAP Adaptors ,

Experience in managed objects and Third party cloud tools would be preferred

Experienced in Web technologies like HTML, CSS, JSON, Java Scripts and Servlets is desirable

ITIL certified resources preferred

Salesforce Developer Certified resources prefered

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