EDI / IBM Sterling Integration Consultant
Rate: Open on W2/ C2C
Seattle, WA
Mode of interview: Phone Screen + Skype
Scanned copy of work authorization & Photo ID is a must during submission
Job Description:
· Extensive experience in designing, developing and scheduling advanced business processes using Sterling Integrator.
· Around 4+ years of experience in Sterling Integrator and Sterling File Gateway and possess strong EDI and B2B experience.
· Experience on Graphical Process Modeler (GPM) & Business Process Modelling Language (BPML).
· Strong experience in handling and onboarding trading partners.
· Good understanding of MFT concepts and should be able to perform basic administration and tuning on Sterling Integrator MFT tool.
· Good Knowledge and experience to Develop and implement adaptor service configuration with File transfer protocols (FTP, SFTP/SCP, HTTP, Connect: Direct, SMTP)
· Good experience with PGP encryption/decryption.
· Good experience with Scripting/development skills (BPML, XML/XPATH, HTML, CSS, Shell Scripts, etc.)
· Good experience with MS SQL Server Databases and basic knowledge of JAVA.
Essential Functions/ Responsibilities:
· Should be able to perform issue diagnosis, troubleshooting, and incident management.
· Be able to define, analyze, and resolve customer issues in a timely & accurate manner.
· Be able to provide periodic updates to the customers, co-workers, and management on the status of outstanding issues.
· Be able to update status of issues in the incident tracking system and perform appropriate follow-up on escalated issues.
· Be able to document complex issue resolutions for both the customer and internal reference, following the appropriate support processes.
· Should assist team members with complex issues to gain experience and exposure to more advanced problems.
· Be responsible for ensuring that the Service Level Agreements (SLAs) between customers and Hexaware are met consistently.
· Be able to contribute, review and maintain knowledge base/ documentation content on an ongoing basis.
Minimum Requirements:
· Excellent written and spoken communication skills
· Should have strong leadership skills to drive the work independently.
· Hands on dealing with client directly by email, call etc.
· Willing to work in shifts and perform on call support (weekdays / weekends)
· Should be willing to relocate and work out of client location in Seattle, WA
· Experience working in a team environment under stringent time constraints
· Should possess strong problem-solving skills combined with excellent communication and customer focus to maintain high levels of customer satisfaction.
· 4+ years of experience using Sterling Integrator and Sterling File Gateway.
· Strong organizational, communication, and time management skills.
· Ability to work with people in varied organizational relationships.
· Demonstrated ability to work in an ever-changing environment with efficiency and accuracy.
· Must be available for on call responsibilities.
· Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as needs require.
Regards
Marie D Dasari630-315-9569
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