{SAP JOBS USA:153216} Unified Communication Support Lead @ San, Jose, Ca OR RTP, NC........Reply Immediately

Hi ,

Hope you are doing well.

Please have a look at the job below and let me know your interest. Do share your updated word resume.


Role: Tech Analyst / Unified Communication Support Lead
Work Location: San Jose, CA or RTP, NC - Please specify preference (if any) in email submission
Start date: ASAP
End Date: 6 months with extension highly likely
Background check MANDATORY


In your submission (and EMAIL) include:
Legal name:
Phone #:
Email address:
Daily Rate: 
Location (City and State):
Relocate:
Availability to start:
Visa type and expiration:
Hiring Status: C2C/W2/1099
Open for CTH:
Timeslots for Skype interview (provide Skype ID)
Has your company spoken directly to the candidate?
Brief Summary:
+PHOTO ID

JOB DESCRIPTION
UC support analyst - lead and support teams across various geographies.

Leadership Skills:
? Workload management among team members, including implementation of innovative case management techniques
? Coordinates with the training function to ensure that all resources are adequately trained on existing and forthcoming services
? Goal-driven leader who maintains a productive environment and confidently motivates, mobilizes, and coaches support team to meet high performance standards
? Act as a single point of contact for operational issues
 
Technical Knowledge:
Strong working knowledge of OS platforms such as Windows, Mac, iOS, and Android.  
Demonstrated analytical and problem solving skills

Software Knowledge:
Strong working knowledge of MS Office versions and various web browsers such as Internet Explorer, Firefox, Safari, and Chrome
Experience with Remedy Case Management system and Business Objects (desired)
 
 
Cisco Product Knowledge:
An understanding of Cisco Unified Communications products (i.e., Unified Communications Manager (CUCM), Unity Connection, IP Phones, Cisco Jabber)
Collaboration solutions such as Cisco WebEx, Collaboration Meeting Rooms (CMR), Cisco Telepresence, etc.,

Let's Stay In Touch....

Ashutosh

ashutosh@saccinc.com

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