Need two resumes ASAP
Woodland Hills, CA
of relevant IT experience (Production Support)
• Experience using incident management tools Quality center & Service Now
• Must be flexible to work for extended hours and on weekends as needed to handle high priority issues.
• Experience with solid understanding of Core Java Concepts such as Object Oriented Programming, Java Collections API , Exception Handling, Multi-Threading is required plus a very good understanding of J2EE Concepts, Architecture, and Technologies
• Experience in J2EE technologies such as JMS, Java Server Pages, Java Servlets, HTML, Jasa Script, SML, XSD, XSLT, Xpath with a good understanding of JAXB & JAXP.
• Experience in Basics of Spring Framework. & various Spring Modules such as Spring MVC, Spring Batch, Spring Security, Spring DAO/ORM, Spring Transaction Handling etc.
• Experience in Web services concepts such as WSDL, SOAP, UDDI, RDF
• Experience implementing RESTful and/or traditional web services using technologies such as JSON, SOAP, XML
• Ability to understand the database design, table structures, indices etc. in order to develop effective and efficient code
• Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring/scheduling tools
• Ability to be part of IT production support team providing front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues
• Experience troubleshooting, analysis, research and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk
• Experience with Real-time restoration, triaging of issues impacting technical services (application/infrastructure) to customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period
• Ability to work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades etc
• Ability to assess initial severity, gather impacts, creates tickets (Service Now), engage necessary support teams, and escalate as necessary to ensure timely restoration
• Experience with on-call support for triaging problems, coordinating with various support teams across the organization and carryout activities related to the incident and problem management
• Ability to communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, proactively identify cross-functional or technical issues
Ability to suggest, implement ideas for enhancing the customer experience and implement best practices
Full Name:
Current Location, State:
Mobile and Home Phone No:
Email ID:
Skype ID:
US work authorization: If Visa Holder Validity Period(And how many more years can extend if it is H1B)
Currently on a project:
Have you been interviewed by CTS:
Willingness to relocate across US:
Vacation Plans
Expertise & Skills Sets:
Experience in Years:
Communication skills:
Interview Availability:
Available to join from:
Hourly expectation:
Special Remarks (if any):
Two Professional References Name:
Contact:
Official Email ID:
Designation:
Name:
Contact:
Official Email ID:
Designation:
Thanks & Regards,
Nagesh Bade
4229 Lafayette Center Dr., Suite #1625, Chantilly, VA 20151
Tel: 703-831-8282 Ext. 202, Direct: 213-262-5570
Email: nagesh@canopyone.com Web: www.canopyone.com
LinkedIn: www.linkedin.com/in/nageshbade
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