{SAP JOBS USA:151238} IT Infrastructure

 

Need photo id of candidate.

Role: Business Analyst 2 - Service Lead
Work Location: RTP, NC

$470/day on 1099/C2C all inclusive

 

 

JOB DESCRIPTION
• Strong IT Infrastructure Services background 
• Extensive experience in the delivery of customer services to develop, maintain and improve the relationship with the client; 
• Experience in a service line operational role providing infrastructure services; 
• Detailed understanding of the various service level agreements and the performance measures required to manage the agreements and the relationship with the clients; 
• Excellent customer relations skills to understand client concerns and requirements; 
• Be able to assume overall control of and resolve complex customer issues; 
• Experience in project and program management; 
• Expert knowledge in all areas of data center management and delivery in an outsourcing environment. 
• Conflict Management Decision Making & Judgement Communicating Presentation Influencing Facilitation Planning and Organising. 
• Managing and Controlling Recommendation

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