{SAP JOBS USA:151177} IT Infrastructure Services

Role: Business Analyst 2 - Service Lead
Work Location: RTP, NC
Start date: ASAP

JOB DESCRIPTION
• Strong IT Infrastructure Services background 
• Extensive experience in the delivery of customer services to develop, maintain and improve the relationship with the client; 
• Experience in a service line operational role providing infrastructure services; 
• Detailed understanding of the various service level agreements and the performance measures required to manage the agreements and the relationship with the clients; 
• Excellent customer relations skills to understand client concerns and requirements; 
• Be able to assume overall control of and resolve complex customer issues; 
• Experience in project and program management; 
• Expert knowledge in all areas of data center management and delivery in an outsourcing environment. 
• Conflict Management Decision Making & Judgement Communicating Presentation Influencing Facilitation Planning and Organising. 
• Managing and Controlling Recommendation

--
--
The Most Active and Happening #1 ERP/SAP Jobs Listserve for SAP Jobs in the US.
LIKE our Facebook page : https://www.facebook.com/ERPJobs
https://groups.google.com/group/sapjobs-usa
 
Follow us on Twitter:
https://twitter.com/sapjobsusa
Post your Jobs at SAP JOBS USA Linkedin Group by clicking this link
https://www.linkedin.com/groups/SAP-JobsUSA-4081187/about
 
Join our Professionals Networks in Linkedin
https://www.linkedin.com/groups/SAP-JobsUSA-4081187/about
https://www.linkedin.com/groups/Global-Network-SAP-Professionals-4081179/about
https://www.linkedin.com/groups/Network-SAP-Professionals-3874920/about
https://www.facebook.com/groups/SAPHCMglobal/
http://finance.groups.yahoo.com/group/SAPJobs-USA/
https://www.facebook.com/groups/sapglobal/
 
https://www.facebook.com/groups/mysapfico/
---
You received this message because you are subscribed to the Google Groups "SAP JOBS USA" group.
To unsubscribe from this group and stop receiving emails from it, send an email to SAPjobs-USA+unsubscribe@googlegroups.com.
To post to this group, send email to SAPjobs-USA@googlegroups.com.
Visit this group at http://groups.google.com/group/SAPjobs-USA.
To view this discussion on the web visit https://groups.google.com/d/msgid/SAPjobs-USA/CA%2BPgOtCTrajFkKoVqgYa1p%2BTQkzVWFRehdLvTwE7C5Ji%2Bdix6g%40mail.gmail.com.
For more options, visit https://groups.google.com/d/optout.