Hi Friends,
Greetings and good wishes!
It is my pleasure meeting you with the following requirement and would be delighted to know your availability please. I would be thankful if you can add me to your LinkedIn network.
Requirement: SAP CRM consultant position.
Location: Dallas
Visa Status: GC/Citizen
Billing: 6 months C2H
Job Description
Principal Systems Specialist – CRM Process Lead
Job Summary: Our Client dealing with Helicopters is in the process of a significant business process transformation activity assisted by the implementation of commercial off- the-shelf (COTs) solutions offered by SAP, ENOVIA, and CAMS. The selected candidate for this position is expected to join the Business Systems Modernization (BSM) program and perform in a key functional advisory role supporting the design and implementation of SAP's Customer Relationship Management (CRM) Application
Position Responsibilities:
The Principal Systems Specialist – SAP CRM Process Lead supports the implementation and maintenance of the SAP Customer Relationship Management (CRM) solution.
Education:
- Bachelor's Degree in Management Information Systems, Computer Science or equivalent degree plan. Is required.
Experience/Skills – Required:
- 10 + years total IT experience is required.
- Multiple SAP CRM implementation and support experience with hands on CRM configuration/ Solution Design and Project Management Experience
- Fine tuned expertise and leadership in building best practice, customer support solutions.
- Ability to drive the business Strategy/ IT capability and follow through the delivery and support of solution for customer support organization
- Solid understanding of online/web shop solutions of customers using SAP CRM and experience trouble shooting data synchronization between SAP CRM and SAP ECC
- Demonstrated success in customer facing role(s) and in meeting customer expectation and delivery dates
- Demonstrated effective communication skills
- Ability to work well in a team environment
- Preferred:
- Special focus in SAP Service Management module preferred- With process and solution focus on
- User provisioning solution/ Customer Master data management/Warranty Management/ Reverse logistics/ Customer Complaints/ Field Service Management / Customer Training and Technical Publications Distribution
- Aerospace and Defense background and experience support a spares business process
- CMMI. Six Sigma, Project Management experience an added plus
Kindly refer friends if this is not a match for you.
*LinkedIn Network: http://in.linkedin.com/in/ram4ever
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Ram
Tech Recruiter
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