Network Engineer – Voice
Irvine,CA
Job description
•The role of the Voice Engineer is to provide technical design, implementation and validation of communications, voice systems and Voice over IP (VoIP) solutions.
•Strong knowledge in related technology areas such as Voice Mail, Voice Recording, Contact Centre, Video and Transport technologies (Switched Voice, SIP, etc.) is desirable.
•This role will also provide Level 2/3 incident support. An understanding of troubleshooting practices and tools for Voice products in a Service Provider environment would be an advantage but not essential.
•This position will interface directly with internal and external customers; architecture, engineering, service management and operations teams.
•Strong written, verbal and presentation skills are a must.
•The candidate must be able to work independently and as part of a larger network support team.
•Adherence and use of standards, product sets, templates and industry best practices is a key component of the role.
•The Voice Engineer will be considered a subject matter expert in their field and is expected to stay current with various technologies, organizational goals and industry trends.
Desired Skills and Experience
•Understanding of Voice & Video over IP technologies and protocols (SIP, H.323, MGCP, SCCP, etc.)
•Experience in troubleshooting complex voice faults
•Designing and maintaining transport of voice data to multiple locations via internal and external networks
•Deploying and supporting voice networks using hosted voice platforms
•Knowledge of secure delivery of voice services over public infrastructure.
•Knowledge and experience in Cisco networking required
•Some skills and experience in running a project would be beneficial
Irvine,CA
Job description
•The role of the Voice Engineer is to provide technical design, implementation and validation of communications, voice systems and Voice over IP (VoIP) solutions.
•Strong knowledge in related technology areas such as Voice Mail, Voice Recording, Contact Centre, Video and Transport technologies (Switched Voice, SIP, etc.) is desirable.
•This role will also provide Level 2/3 incident support. An understanding of troubleshooting practices and tools for Voice products in a Service Provider environment would be an advantage but not essential.
•This position will interface directly with internal and external customers; architecture, engineering, service management and operations teams.
•Strong written, verbal and presentation skills are a must.
•The candidate must be able to work independently and as part of a larger network support team.
•Adherence and use of standards, product sets, templates and industry best practices is a key component of the role.
•The Voice Engineer will be considered a subject matter expert in their field and is expected to stay current with various technologies, organizational goals and industry trends.
Desired Skills and Experience
•Understanding of Voice & Video over IP technologies and protocols (SIP, H.323, MGCP, SCCP, etc.)
•Experience in troubleshooting complex voice faults
•Designing and maintaining transport of voice data to multiple locations via internal and external networks
•Deploying and supporting voice networks using hosted voice platforms
•Knowledge of secure delivery of voice services over public infrastructure.
•Knowledge and experience in Cisco networking required
•Some skills and experience in running a project would be beneficial
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