SAP CRM Functional
Work Location Minneapolis,MN
Duration 10 months
Mandatory Technical / Functional Skills
• 5+ Yrs in SAP CRM Functional – both Implementation & Support and 8-10 Yrs of SAP overall experience.
• Experience in CRM Marketing
• Experience in SD (Sales and Distribution) module
• Retail Domain experience
• Very Strong in Communication with strong SAP Background"
Roles and responsibility
• Analyze existing Non-SAP systems and gather requirements
• Initiate discussions with Business and prepare blueprints if required
• Able to handle all phases of SAP CRM implementation
• Able to support SAP CRM issues (Incident Management) in production system and Problem management
• Ability to fully implement functionality required for the successful implementation of SAP CRM as per the defined standards
• Coordinate with all stake holders
• Knowledge of Project documentation
• Experience in report creation
• Ability to work independently and keep management adequately informed.
• Analyze application stability and take action accordingly.
• Identify design gaps and propose solutions"
Desirable Technical / Functional Skills Knowledge of Retail Domain
Total experience in required skill (years) 8-10 years in SAP & 5+ yrs in SAP CRM
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