Hi,
My name is Nish Parker and I'm an IT recruiter at Droisys. Our records show that you are an experienced IT professional with experience relevant to one of my current contract openings.
  Please send an email to nish@droisys.com
| Full Name: | 
| Contact #'s: | 
| E-mail Address: | 
| Current Location: | 
| VISA Status: | 
| How soon you can Join: | 
| Willing to Relocate: | 
| Expected Annual Salary: | 
| Interview Time Slot: | 
PROJECT  NAME:  Case Management Automation
  HRA JOB TITLE:  Business  Analyst
Brooklyn, NY
PROJECT  DESCRIPTION:  Case Management Automation project entails  Automation of the case management process to improve customer service, manage  staff workload and enhance program integrity. Adapt and enhance eligibility  determination systems to better serve our clients with reducing wait time and  improving client experience while meeting the staff processing needs.
  
  Tasks & Duties
  •  Develop and prepare document for the general design of  solutions that meet system and security requirements, including the selection  of alternative approaches.
  •  Develop specifications for databases, communication  systems, hardware, network, security, storage and software configurations.
  •  Develop structured diagrams for the specifications of  databases, communication systems, computer or storage area networks, security  or network programs.
  •  Develop, compile, maintain and document configurations of  the following: databases, servers, computers, security and network monitor  systems, packaged programs, macros, utilities, and communication systems.
  •  Develop operational and installation procedures for  communication systems, hardware, network, security, storage and software.
  •  Develop guidelines and upgrade techniques of new  operational procedures for the support of databases, hardware systems, operating  systems software, network systems software, security and client server systems.
  •  Develop detailed systems operations designs.
  •  Work with MIS staff (e.g. managers, senior programmers,  support staff, product manager) to plan program code implementation,  enhancements and changes.
  •  Design reports, audit trails/logs, security mechanisms.
  •  Provide assistance to MIS technical support staff when they  are unable to resolve a program, database, or IT issue by themselves.
  •  Occasionally contact customers as needed to clarify the  intent of a new feature or resolve a problem.
Thanks/Regards
Nish Parker
Email: nish@droisys.com |
4800 Patrick Henry Drive | Santa Clara | CA | 95054
Desk: 408-874-8333 x  214 / Cell: 408-543-9574
  www.droisys.com
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