Senior Linux – Unix/Linux and Software Development Engineer, VPSQ
1yr
LOCATION: Reston, VA
Job Summary:
This individual will be a member of the Video Platform Service Quality team within the VISE (Video Infrastructure and Security Engineering) Organization with primary tasks to support operational engineering data collection, analysis, monitoring and metrics configurations, applications solutions coding, testing and deployment; as well documentation and SMOP development for Comcast Video Services and Video Platforms product lines operational engineering and support.
This job involves supporting the full range of activities necessary to deliver services on an end-to-end basis, which will include working with internal groups and individuals as well vendors to develop and implement new systems and network designs, deployment of new systems and software, and providing holistic 24x7x365 support to our customers and business partners.
Major Duties:
•Function as a key member of the team responsible for the day-to-day system administration and operation of Comcast's video delivery systems with concentration on metrics data collection, analysis, reporting, tools and solutions development (coding/scripting/dashboard development) and operational support.
•Assemble training materials for divisional support to enable divisional and customer care support capabilities.
•Perform code development and upgrades necessary, patching, tuning, and troubleshooting (where applicable Linux operating system installation).
•Perform application software and database installation, upgrades, and troubleshooting.
•Assisting with monitoring tools configuration and investigate avenues to create more robust monitoring
•Perform troubleshooting and problem resolution activities with other support teams (e.g. network support, NOC, vendors) using metrics data collected and analyzed. Produce Root Cause Analysis findings that focus on recommendations to learn from and avoid problem recurrence.
•Maintain productive relationships with peer organizations and vendors.
•Other duties as assigned.
Required Skills/Experience:
•At least 5 years of Unix systems administration, performance tuning, and troubleshooting experience in a large-scale (100+ servers), customer-facing, high availability environment.
•At least 3 years in-depth experience with IP networking (TCP/IP packet analysis, DNS, DHCP, NAT, SNMP etc.)
•Administration, maintenance, support and scaling of Application Servers (Puppet, Tomcat, JBoss, etc.)
•Creation of shell scripts to automate tasks and perform basic data analysis.
•Coding experience in Python, Perl, Ruby or PHP, the scripting languages used for dynamic web pages and web development (like classic HTML or XHTML, JavaScript, Java)
•Experience with MySQL, CouchDB or MongoDB , the database management system(s) Oracle, Apache, JBoss, etc.
•Experience with messaging, log aggregation, indexing, data mining, statistical analytics and reporting tools such are Splunk, Logstash, Apache Kafka.
•Experience managing servers remotely in a distributed environment.
•Design and implementation of monitoring and notification approaches which maximize system stability, function and performance.
•Demonstrated ability to stay organized while multi-tasking between several projects, and to adapt to change.
•Clear and effective verbal and written communication skills.
•Team player with professional work ethic and positive attitude.
•Demonstrated ability to produce results with a minimum of day-to-day direction.
•Demonstrated interest in continuing to grow professionally and learn new things.
Desired Skills/Experience:
•Experience with SeaChange, Cisco, and/or Arris Video Delivery product lines.
•Tools development in Python, Ruby, Perl, PHP, Java/JavaScript or similar languages.
•Experience with large scale (multi-tier) caching delivery systems.
•Experience designing SQL database schemas and optimizing queries ( such are MySQL, Oracle, Postgres,Microsoft SQL Server, etc.), Oracle RAC, DataGuard, Streams, and Golden Gate replication
•Experience operating and troubleshooting web application servers. XML experience is a plus.
Education:
•Bachelor's degree in Engineering or Computer Science or equivalent in work experience and self-study.
•Advanced degree is a plus.
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