Hi
Please share profiles to ankit.kumar@idctechnologies.com
Start date Immediate
Location Newark NJ
JD SUPPORT
Relevant Experience (in years):
1. 3+ years
2. Support operations
Technologies:
Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2
Responsibilities:
1. Interact with client
2. Lead support from onsite
Activities:
1. System Administration, Routine maintenance, Backup and Availability operations, Application and Infrastructure monitoring (based on automated tools existing with customer) for Dev, SIT, UAT & Production servers
2. Provide Application L2 & L3 Support, Help Resolve Production issues, Defect Management, Release co-ordination, Patches / updates deployment and Triaging issues for IAM platform(Tivoli Suite).
3. Respond to the email requests on best effort basis, however these requests have to be transformed to tickets for calculation of Service Levels and Creditsbetter tracking.
4. Participation in Disaster recovery testing, Recovering systems in case disaster is declared, Ensuring platform is in synch / DR Synch and moving systems back to production site.
5. Create knowledge base for ticket resolution, service optimization, audit support and quality reporting
JD INTEGRATION
Relevant Experience:
1. 5+ years
2. Application Integration Experience
Technologies:
Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2
Responsibilities:
1. Interact with client
2. Integration Activities
Activities:
1. Do integration the regular life cycle like requirement, design and implement
2. Understand integration points and architecture
3. Interact with other teams
Best Regards
Ankit kumar Sagwal
IDC Technologies Inc.
E-mail: ankit.kumar@idctechnologies.com
Phone: 408-457-9381 Ext. 4030
GTalk: ankit121.rgtalent
Ymgr: ankit_sagwal
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